We have just been notified by our monitoring systems of a RAID array failure on the Mars Plesk web hosting server which you have services located on. While the server is not completley offline anything that relies on Microsoft SQL server will not currently be working. We have an engineer working on replacing the disk and rebuilding the array ...
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At 10:24AM this morning (14/11/11) our monitoring systems alerted us to around 20% packet loss on the core network which we quickly started to investigate. We managed to track this down to an inbound denial of service attack aimed at one of our client's servers. At this point we raised the issue with our upstream providers who were able to null ...
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This evening between 18:18 and 18:41 you may have noticed a loss of connectivity on our Maidstone network. The data centre network engineers are still investigating the root cause however at this time we believe the issue was caused by introducing a new switch in to the network to cater for the data centre consolidation that is being performed ...
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As you may be aware in February this year we opened a new data centre in Maidstone which has since become our primary site for operations. Since we launched services in Maidstone we have been looking into the possibility of at some point consolidating services from Sittingbourne to Maidstone. Due to recent events in Sittingbourne such as the ...
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