Announcements

Network Upgrades (At Risk Only)

  • 29th April 2013
As part of our 2013 network hardware refresh program we will be performing some physical upgrades within several of our off-site PoPs. The first of these upgrades will be performed during the maintenance window below. The work is not service affecting as there are multiple other routes in and out of the network however due to the nature of the ...
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Packet Loss - 20/04/2013 19:58 to 20:01

  • 20th April 2013
You may have noticed packet loss of around 60% to all services on our network between 19:58 and 20:01 this evening. This was caused by a large denial of service attack aimed at a server on our network which was able to saturate some of our upstream feeds. The attack was quickly mitigated by our network engineers and services were restored to ...
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MAI-R2-SW2 Distribution Switch Problems

  • 8th April 2013
We are currently experiencing issues with one of our gigabit distribution switches (MAI-R2-SW2) which is affecting connectivity to a handful of servers connected directly to it. We believe the switch may have failed and we are currently investigating further. We will update this announcement shortly once we have more information. 08/04/2013 ...
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Packet loss on some inbound routes - 20:05 to 20:15

  • 24th October 2012
This evening from 20:05 to 20:20 BST our network experienced a large inbound denial of service attack which led to 1 of our upstream links becoming saturated. Users which access us via the saturated link will have experienced packet loss whilst we mitigated the attack. Users who access us via our other upstream providers would have remained ...
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