2012 - 12:10 - 12:14 GMT

24th February 2012

You may have noticed that today (24/02/2012) between 12:10 and 12:14GMT about 70% packet loss which was caused by a large inbound denial of service attack aimed at the data centre. The network engineers were quickly able to identify the target and null route it to prevent it from causing any further disruption which restored services back to ...

5-10% Packet Loss - 21/02/2012 - 16:06 to 16:16 GMT

21st February 2012

You may have noticed this afternoon (21/02/2012) 5-10% packet loss between 16:06 and 16:16 GMT. This was caused by an inbound denial of service attack aimed at the data centre. Our monitoring systems trigger alerts at 2% packet loss so immediately detected the problem at which point the data centre network engineers were contacted as part of our ...

Brief Service Interruption - 08/02/2012 - 19:05 to 19:08 GMT

8th February 2012

You may have noticed this evening at 19:05 to 19:08 a period of around 40% packet loss. This was due to a large inbound denial of service attack aimed at our network. Due to the size of the attack it took our automated anti-ddos systems a little longer than normal to filter enough traffic to restore services. All services were restored promptly ...

Mars Disk Array Failure - 02/02/2012

2nd February 2012

We have just been notified by our monitoring systems of a RAID array failure on the Mars Plesk web hosting server which you have services located on. While the server is not completley offline anything that relies on Microsoft SQL server will not currently be working. We have an engineer working on replacing the disk and rebuilding the array ...