We would like to notify you of a maintenance window on our VPS nodes to ensure long term stability of the nodes. This window will be today 18/01/2011 at 22:00GMT until 18/01/2011 22:30GMT to ensure minimal impact during off-peak hours. We appologise for the short notice of this work however it is essential that we complete this work ...
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You may have noticed during the past 20 minutes that some services were either slow or completley unresponsive if your service is on an IP begining 194.0.252. This was due to severe packet loss at the Kent Science Park. Our on call engineer was identified immeditley of the fault by our external monitoring services and raised the issue with the ...
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We are currently experiencing some DNS issues on Mars which is our main Windows shared hosting server. The issue may result in some websites currently not resolving to our web servers which has been caused by a corrupt database table where the DNS zones are held. We are currently working on restoring this table from a backup and then we will ...
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Between 17:50 and 18:10GMT this evening we noticed some packet loss on our core network at the Kent Science Park data centre. We have since had a service report from our network engineers which details a failing fibre-optic circuit so some traffic was still flowing over it rather than using the redundant routes. This optic was disabled at ...
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