2011

12th March 2011

Following on from last night's outage we have now had a reason for outage report (RFO) from the data centre with some details on what happened. Please see below for the report from the data centre: "At around 19:45hrs the data centre's external monitoring saw significant packet loss and alerted everybody on-call. The data-floor manager ...

Web Hosting Outage - 21/02/2011 - 18:32 to 18:47

21st February 2011

You may have noticed an outage on all of our web hosting servers this evening between 18:32 and 18:47. Our external monitoring systems immediatley alerted us to the issue with traffic flowing to all of our web servers and engineers started investigating the issue straight away. At the moment we have isolated the issue to our Cisco ASA hardware ...

09/02/2011 - VPS DNS Resolver Improvements

9th February 2011

We have today been working on improving our DNS resolvers for all VPS customers to improve the speed of resolutions on DNS queries and to offer better redundancy by splitting the resolvers on to different subnets and separate servers. To make use of the new DNS resolvers you will need to edit the /etc/resolv.conf file to show the following 2 ...

Service Outage - 29/01/2011 - 20:15 to 20:50

29th January 2011

At 20:15 this evening our external monitoring alerted us to a problem on our network which investigated immediatley. This was found to be due to a server that was subject to a denial of service attack which resulted in severe packet loss to our network. This attack was 1.4GB of traffic per second which meant our core routers became saturated ...

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Announcements

Reason for Outage Report - 11/03/2011

Web Hosting Outage - 21/02/2011 - 18:32 to 18:47

09/02/2011 - VPS DNS Resolver Improvements

Service Outage - 29/01/2011 - 20:15 to 20:50

Support

By Month

By Month

Support

Announcements

Reason for Outage Report - 11/03/2011

Web Hosting Outage - 21/02/2011 - 18:32 to 18:47

09/02/2011 - VPS DNS Resolver Improvements

Service Outage - 29/01/2011 - 20:15 to 20:50

Support

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