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Announcements

Packet Loss - 15/03/2011 10:30 to 10:40

  • 15th March 2011
You may have noticed a period of around 10 minutes of 60% packet loss this morning from 10:30 to 10:40 due to a couple of DDoS attacks aimed at a server on our network. We quickly worked to mitigate these attacks and the server in question has now been null routed on our network. Unfortunatley we have been subject to a number of attacks recently ...
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Reason for Outage Report - 11/03/2011

  • 12th March 2011
Following on from last night's outage we have now had a reason for outage report (RFO) from the data centre with some details on what happened. Please see below for the report from the data centre:   "At around 19:45hrs the data centre's external monitoring saw significant packet loss and alerted everybody on-call. The data-floor manager ...
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Web Hosting Outage - 21/02/2011 - 18:32 to 18:47

  • 21st February 2011
You may have noticed an outage on all of our web hosting servers this evening between 18:32 and 18:47. Our external monitoring systems immediatley alerted us to the issue with traffic flowing to all of our web servers and engineers started investigating the issue straight away. At the moment we have isolated the issue to our Cisco ASA hardware ...
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09/02/2011 - VPS DNS Resolver Improvements

  • 9th February 2011
We have today been working on improving our DNS resolvers for all VPS customers to improve the speed of resolutions on DNS queries and to offer better redundancy by splitting the resolvers on to different subnets and separate servers. To make use of the new DNS resolvers you will need to edit the /etc/resolv.conf file to show the following 2 ...
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