New York, US
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My Support Tickets
Can I create custom reverse DNS records?
Yes. To add a reverse DNS entry for your server's IP's please contact our support team and we...
Can I purchase additional IPs for my VPS?
Yes. You can purchase additional IPs for your VPS on the order form however if you require more...
Can I upgrade my account at a later time?
You can upgrade your order to a higher package at any time. Upgrades only take a couple of...
Can i customise my VPS?
If you require additional hard disk space/bandwidth we can put together a custom quote for you no...
Do you offer IPv6 connectivity?
Yes. We are currently one of the few providers in the UK that are able to offer native IPv6...
How can I get additional bandwidth for my server?
If you require more bandwidth than we provide in our standard hosting packages please contact a...
How long does it take for my account to be activated?
All VPS accounts are automatically created as soon as the first payment is received. You should...
If the operating system I require is not currently available on the order form can I request it?
If you require a custom operating system that is not listed on our website please contact...
What control panel do you use?
All of our virtual servers are currently based on the SolusVM control panel. This control panel...
What operating systems do you currently offer?
We currently offer the following operating systems for our virtual private servers: CentOS...
What virtualisation platform do you operate?
We currently offer Xen based virtualisation. The majority of our nodes run Xen...
Where can I login to manage my VPS?
You can login to manage your vps by going to https://vps.vooservers.com which will provide you...
My Support Tickets
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