The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Can I convert my shared web hosting account to a reseller account?
Yes. We can upgrade shared web hosting accounts to reseller accounts very easily. This upgrade...
Views: 308
Can I get my own dedicated IP?
We currently offer dedicated IP's for web hosting at an additional £1 per month subject to RIPE...
Views: 184
Can I upgrade my hosting package?
Yes. We can upgrade your account to a different web hosting package at any time. The process of...
Views: 331
Can I use WHMCS on your reseller plans?
Yes. We have tested all of our reseller accounts to ensure they are compatible with WHMCS to...
Views: 230
Do you allow custom name servers?
Yes. Custom name servers are allowed and can be configured in two different ways. Firstly you can...
Views: 506
Do you backup my websites regularly?
Yes, we backup all of our web hosting servers to a secure storage cluster every 4 hours using...
Views: 358
Do you have a speed test file I can download?
Yes, please use one of the following links to test your download speed.
10MB Test File100MB Test...
Views: 2844
How long will it take for my account to be setup?
All web hosting accounts are setup automatically as soon as your first payment is received. If...
Views: 1485
What control panel do you use?
We currently supply 3 different control panels. For Linux we offer Directadmin and cPanel. For...
Views: 1611
What name servers do I need to use?
The name servers you need depend on whether you are on a Linux or Windows hosting package. Please...
Views: 1669
Will you migrate my accounts from another provider?
If your existing provider is running the same control panel as the hosting package you are moving...
Views: 72
