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21/02/2012 16:20
 5-10% Packet Loss - 21/02/2012 - 16:06 to 16:16 GMT
You may have noticed this afternoon (21/02/2012) 5-10% packet loss between 16:06 and 16:16 GMT. This was caused by an inbound denial of service attack aimed at the data centre. Our monitoring...
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08/02/2012 19:14
Brief Service Interruption - 08/02/2012 - 19:05 to 19:08 GMT
You may have noticed this evening at 19:05 to 19:08 a period of around 40% packet loss. This was due to a large inbound denial of service attack aimed at our network. Due to the size of the attack...
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02/02/2012 20:22
Mars Disk Array Failure - 02/02/2012
We have just been notified by our monitoring systems of a RAID array failure on the Mars Plesk web hosting server which you have services located on. While the server is not completley offline...
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14/11/2011 10:37
Inbound Denial of Service Attack - 14/11/2011 - 10:24 to 10:34
At 10:24AM this morning (14/11/11) our monitoring systems alerted us to around 20% packet loss on the core network which we quickly started to investigate. We managed to track this down to an...
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19/09/2011 19:37
Maidstone Outage - 19/09/2011 - 18:18 to 18:41
This evening between 18:18 and 18:41 you may have noticed a loss of connectivity on our Maidstone network. The data centre network engineers are still investigating the root cause however at this...
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11/08/2011 12:54
Sittingbourne Data Centre Consolidation/Migration Commencing 19/09/2011
As you may be aware in February this year we opened a new data centre in Maidstone which has since become our primary site for operations. Since we launched services in Maidstone we have been...
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25/07/2011 11:47
Sittingbourne Packet Loss - 25/07/2011 - Resolved
We are currently aware of packet loss on the Sittingbourne network. This is currently suspected to be a denial of service attack aimed at another provider contained within the same data centre....
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29/06/2011 22:48
Maidstone Denial of Service Attack - 29/06/2011 (21:20 to 21:55 GMT)
Dear Client, You may have noticed intermittent packet loss between 21:20 and 21:55 this evening on any services hosted in our Maidstone data centre. This was due to an on-going denial of service...
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20/05/2011 07:24
Venus Outage 20/05/2011 - 05:11AM to 06:58AM
As you may have noticed your web hosting service on Venus went down between 05:11AM and 06:58AM. Unfortunatley this did go un-detected by our monitoring and it was tickets from client's that...
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15/03/2011 10:46
Packet Loss - 15/03/2011 10:30 to 10:40
You may have noticed a period of around 10 minutes of 60% packet loss this morning from 10:30 to 10:40 due to a couple of DDoS attacks aimed at a server on our network. We quickly worked to...
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